Contact information:
Cardinal Health12120 Sunset Hills Rd.
3rd Floor
Reston, VA 20190
Phone: 571.521.8907
Support and maintenance
Your partner in patient safety
Cardinal Health works with customers as a partner in patient safety, not as just another vendor—an approach that earns us consistent praise for outstanding service. Available 24 hours a day, seven days a week, our knowledgeable staff gives you immediate answers and solutions that work. Support response times are guaranteed based on your hospital’s contract.
Cost-effective upgrades
In addition to current licensed product enhancements and resolutions, customers with a current annual maintenance support package have access to performance upgrades as well as annual product upgrades.
Upgrades are performed remotely by our product experts and require virtually no work on the part of the customer other than scheduling a good time to reboot their PDAs. These upgrades are supported by new documentation releases as needed.
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