Going the extra mile


Customer Service Support Team

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At Cardinal Health, we are committed to delivering 100 percent customer satisfaction in all of our programs and services. And that means doing more than what’s expected.

 

Lean Six Sigma implementation

Cardinal Health is a global leader in Lean Six Sigma (LSS) methodology. LSS is an internationally proven and rigorous quality management methodology that uses data, statistical analysis and other tools to measure and improve an organizations operational performance and lower costs. As a government customer of Cardinal Health, your state has the opportunity to utilize these consultative services to help drive optimal performance and identify cost-saving solutions. These services are offered to your state at no charge and are designed to eliminate non-value added activities and errors in any process saving you both time and money. Requests will be reviewed on a case-by-case basis; services will be made available upon resource availability and customer commitment.

 

Business Continuity/Disaster Preparedness

It’s all about being prepared for the unexpected. Maintaining service to our customers during natural or man-made events is of utmost importance to Cardinal Health. Be assured that we will use all reasonable efforts to service our customers in the event of a crisis—so our customers can focus on the safety and welfare of their communities.

 

Minority and Women’s Business Enterprise (MWBE)

Fostering diversity at Cardinal Health is one of our highest priorities. We embrace diversity as a way of business and have committed to it in both the workplace and supplier development. In this spirit, the Supplier Diversity Program is designed to develop and foster strategic supplier relationships with Minority and Women-Owned Business Enterprises. Realizing that diversity is a strength, the Supplier Diversity Program proactively seeks suppliers who will add value and align themselves by the same standards as Cardinal Health.

Cardinal Health is proud to be an active member of the National Minority Supplier Development Council and its South Central Ohio Minority Business Council (SCOMBC) affiliate, the Women’s Business Development Council and the Healthcare Supplier Diversity Alliance (HSDA).