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Has Your Laboratory Chargemaster Had Its Annual Checkup?

The laboratory Chargemaster is an often neglected document, when in fact the Chargemaster is the very foundation upon which all other statistical files are built. Many occurrences over a year's time will affect the validity of the Chargemaster CPT coding, rendering an annual review by technically versed individuals imperative. Adjustments to the Chargemaster are dictated by the annual AMA changes to the CPT coding (this is generally published in November) for the succeeding year, incorporation of new tests to the laboratory menu (both testing performed on-site and those requests referred off-site), new or changing test methodologies and/or equipment and pricing adjustments.

Chi Laboratory Systems has performed over 100 Chargemaster reviews and estimates that 90% of the client files reviewed failed to contain the CPT codes necessary to bill all tests performed. The omission errors generally include failure to properly link the LIS and HIS, the use of deleted CPT codes, failure to fully explode panels to their individual components (especially for reference testing), and errors in histopathology, flow cytometry and microbiology coding. These omissions when corrected generally yield outpatient/outreach reimbursement from various payors of $4,000 — $125,000 (average of $25,000 — $50,000) based on differing testing volumes.

The necessity to maintain a correct Chargemaster impacts all areas of the laboratory and various hospital departments as well. The CPT code is the common denominator in many studies and performance indicators and serves as the basis for many functions, including:

1. Compliance – Correct CPT coding is the responsibility of the provider of the diagnostic service and defines and impacts Medicare billing.
2. Operations – Assessments, performance and scenario assumptions are driven by the CPT code assigned to the various test descriptions – these affect all productivity and cost per test studies.
3. Benchmarking – Benchmark assessments of a laboratory and subsequent performance profiling are driven by the revenue and usage files of the laboratory. These are directly linked to the test description and CPT code employed in the Chargemaster.
4. Cost Analysis – Revenue and usage files, RVUs and costing systems are defined by the CPT code and descriptions of the various laboratory tests.
5. Marketing – The CPT code is used for baseline assessments, sales forecasts and projections, and outreach revenue projections. The correctness of these codes affects the revenue stream analyses.
6. Billing – The billing department relies upon a correct interface between the LIS and HIS to yield the CPT codes appropriate to the tests performed and reported. It is imperative that the CPT or HCPCS code that is used to bill accurately describes the service that was ordered and performed.
7. Medical Records – The ICD-9 and CPT codes are the basis for coding functions.
8. Administration – The CPT code is what drives all laboratory statistical reports in addition to test utilization parameters.

An annual Chargemaster review by a knowledgeable source is a sound investment for both the laboratory and the hospital statistical database. It ensures correct reimbursements, compliance and sound administrative baseline data from which to make decisions, projections and scenario assumptions.

Kathleen Cross, MT (ASCP), is a registered medical technologist consulting in laboratory operations and compliance for Chi Laboratory Systems, Inc. (CLS).

Chi Laboratory Systems CLS is a Park City Solutions company offering a comprehensive list of consulting services. The CLS compliance group has performed over 100 laboratory Chargemaster reviews.

For more on this topic, visit Chi Lab's CDM CPT Code Analysis Program Overview.

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