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Drug diversion: policies and practices for prevention
The table below is a snapshot of the policies, tools and recommendations that are outlined and supported in the attached article written by Cardinal Health Professional Associates. The policies listed are recommended by Cardinal Health as optimal methods for preventing diversion, and many of them are also Joint Commission requirements.

View and print full article [pdf file – 104 Kb]

Issue Policy Pyxis® tools/recommendations
Communication Organizational support Multidisciplinary approach
Limiting access to medications All orders reviewed by pharmacist prior to administration (Joint Commission MM4.10) Profile mode
Only authorized personnel have access (Joint Commission MM 2.20) Security setting
Area table
Define new user privileges User templates
Limit temporary users Device settings
Define process for terminated users User settings
Fingerprint identification Pyxis® Bio-ID fingerprint identification
Log out before timing out Console settings
Managing returns and wastes Restrict return to stock Return bins
Use standardized doses Waste on remove
Require witness when wasting controlled substances Witness feature
Managing overrides Capture reason for overrides Clinical data categories
Require witness for overrides Witness feature
Limit removal of multiple doses Too Close Warning
Secure storage of controlled substances Store controlled substances in secure drawers (Joint Commission MM 2.20 (4M)) Pyxis CUBIE® pockets, carousel drawers and Pyxis® MiniDrawer with single med per tray
Physically count controlled substances in a pocket Blind count
Preventing diversion in the pharmacy Keep detailed records of controlled substance activity (Joint Commission 2.20 (4M), DEA requirements) Pyxis® CIISafe™ system
Compare report
Transaction report
Bar coded sheets
Store controlled substances in locked cabinet Pyxis® CIISafe™ unit
Limit access to authorized personnel User templates
Separate individuals to order and receive controlled substances Receive report
Regularly inventory stock of controlled substances Narc vault access report
Resolve discrepancies daily Discrepancy bulletin
View open discrepancy report
Correct original transaction report
Resolve discrepancy report
Store key in secure areas Secure locations for keys
Secure and track expired medications Expired meds feature
Label for expired meds
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