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Benefits
Health systems are coming to grip with the fact that operating an outpatient pharmacy is not a core competency. The bottom line is that few do it well and many are not maximizing the revenue potential due to their lack of understanding the business. It's not that it's difficult but it does take resources that are focused on the key business levers that drive the outpatient pharmacy business model.
There are consultants out there who will come in and tell you what you need to do to clean up your pharmacy operation and will drop off their recommendations in a nice neat package on your desk. In most cases you may already know most of your issues. You don't need someone to re-identify them for you. You need someone to come in and assist with the execution of the implementation plan.
That is why with the Ellipticare Model we provide a dedicated fulltime management resource to be responsible for the implementation of the approved business plan. Your Ellipticare manager would report to a designated UMC Health System manager and Ellipticare's VP of Operations. We also have a host of other specialists back at Ellipticare corporate offices that are utilized as needed to help with Finance, Marketing, Managed Care, Training, HIPAA compliance and a host of other functions. You could easily go out and hire someone with pharmacy experience but you couldn't go out and hire the support, expertise and the processes that we have in place at Ellipticare/Medicine Shoppe International creating a big difference when comes to achieving results.
Our Ellipticare offering is a uniquely qualified package of pharmacy management services that can help UMC Health System improve their outpatient pharmacy operations, allowing them to more effectively meet, or exceed management's expectations. Under Ellipticare services, a Health System is not outsourcing their pharmacy operation and staffing. Rather, Ellipticare support allows the Health System to optimize its day-to-day operational efficiencies, brand the pharmacy under the Health System's name, and maximize its profits. We don't just suggest processes and solutions. We help implement them.
Ellipticare service begins by employing industry "best practices" while thoroughly evaluating existing outpatient pharmacy management and operations processes. Then Ellipticare will develop a customized, comprehensive strategic business plan to meet the specific needs and opportunities of UMC Health System. Ellipticare assists in managing areas that are unique to outpatient pharmacies and at the same time are very successful with integrating into the client's culture. The result is patient satisfaction, optimum productivity, and profitability.
To achieve these goals, Ellipticare provides:
> Customized business planning
> On-site pharmacy operations management
> Workflow strategies to improve accuracy and prevent dispensing errors
> Pharmacy technology recommendations
> Billing, re-billing and reconciling claims support
> Patient care and customer service training
> Customized marketing plan assistance
> Pharmacist recruiting
> Evaluation and recommendation for charity care
> Industry benchmarking and best practice standards including quality assurance
Ellipticare drives results by drawing from the diverse health care and pharmaceutical expertise and resources of its affiliation with Medicine Shoppe International, which for more than 30 years has consistently demonstrated successful operations, management and marketing strategies in growing its apothecary pharmacy business throughout the United States and international markets.
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